Cloud, IoT, and blockchain: a triumvirate transforming customer interactions


Experts at the ETCIO Cloud and Data Strategy Summit highlighted the intersection of cloud technology with IoT and blockchain as a potent formula for revolutionizing business models. he integration of these technologies has a direct and positive impact on customer experience. Enhanced visibility and traceability lead to better delivery accuracy, product quality, and responsiveness to customer needs. By leveraging cloud computing, IoT, and blockchain, businesses can provide a seamless, transparent customer journey from order to delivery, setting new standards in customer satisfaction.

NOTE: This video is a part of ETCIO Cloud and Data Strategy Summit.

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